Spring 2009

Dean On Call: Your Health Questions, Answered

Photo of doctorDean On Call* is a free telephone service available to Dean Health Plan members 24 hours a day, 365 days a year. If you have a nonemergency health question or you are unsure whether you should see a doctor, a Dean On Call registered nurse can help. This service is completely confidential and free for all members.

Please note that Dean On Call does not replace a doctorís care. After asking you a series of questions, a nurse will assist you in making an informed decision about your health concern. This will help you find out whether to call your doctor, follow self-care instructions or go to an urgent care center or the emergency room. Take advantage of Dean On Call by calling 800-57-NURSE (800-576-8773).

*Due to licensing regulations, Dean On Callís triage services are only available to residents of Wisconsin.

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